Refund & Return Policy

Overview

Our refund and returns policy lasts 30 days after the design completion. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. If the website design & template is no longer in our possession regardless of the 30 day period, we cannot offer a refund or an exchange.

Non-returnable service:

• Hosting Cost
• Domain Registration
• SSL Certificate Cost
• Subscription Services via Updates, Inventory & Design updates

To complete your return, we require a receipt or proof of purchase.

Our hourly rates are $25-$400/hr – minimum 1 hour.

Please contact support@designpad.ca for any further questions.