Refund & Return Policy

 

Overview

Our refund and returns policy lasts 30 days after the design completion. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. If the website design & template is no longer in our possession regardless of the 30 day period, we cannot offer a refund or an exchange.

Non-returnable service:

  • Hosting Cost
  • Domain Registration
  • SSL Certificate Cost
  • Subscription Services via Updates, Inventory & Design updates

To complete your return, we require a receipt or proof of purchase.

Our hourly rates are $25-$400/hr – minimum 1 hour.


Please contact support@designpad.ca for any further questions.

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