We'll try to update this page frequently to answer all your questions.
Project can take up to 8 weeks depending on the difficulty, amount and our waitlist.
On average we can complete a website in just under 2 weeks!
We work with anything. Anything!
Most prefer WordPress, Shopify and Web Flow.
Absolutely. If you are not doing installments, the website can be fully access via cPanel under our hosting or yours of choosing.
Payment will always go through client.hostingpad.ca.
To pay via eTransfer, please contact hello@designpad.ca.
If we finalized your website, and you are in need of new features. The hourly rate starts at $35CAD/hour depending on the task.
We’re always working on creating way to provide affordable websites. The lowest is $399 CAD.
The design will still customized to your brand and business.
All our websites will be heavily mobile optimized.
Research of 2022 has discovered that over 77% of users on the web are mobile users.
Lifetime support is valid only if your website is untouched, and have had no installations after finalization.
Example: We complete your website design, and you decide to install a plugin that is malicious or out of date that ends up breaking your website. Unfortunate, we cannot fix this for free – BUT! We’ll always take a quick peek at it. If it’s a simple fix, we’ll fix it at no cost.
More lifetime support is tutorials and assistance. We’ll always help our clients with navigating around the site, and to teach them how to manage edits and changes.
HostingPad is our website hosting company. It’s fast, super fast! On top of that, it’s 10x more secure than the big guys like GoDaddy, Siteground and etc.
How? Well…we don’t stuff 10,000 websites under 1 server! We limit each server to just it’s right capacity. Plus all our cPanel accounts come with top tier malware protection by Immunity360 as no cost.
Say bye to paying GoDaddy hundreds of dollars to get rid of malware!
Of course! Logo’s are crucial to a company’s branding and identity. You’ll always receive a free logo design from us when you choose ANY website package.
Absolutely! All our hosting comes with UNLIMITED email address. These are webmail email addresses, if you want Google WorkSpace it is additional.
You may request design changes even after finalization. As long as its within reason 🙂
We can only fully refund services offered in our hosting company.
For website design refunds, you will lose your deposit which is 50%.
We take 50% upfront and 50% when it’s all done.
For installment payments, it will be in increments of 10% + $500 setup. It’ll take 10 months to pay it off! During this time, you won’t have full access but you will have access to make edits and changes.
All our websites are made unique! However, we only provide Figma designs and demos for packages exceeding $3500 CAD..
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